ACE Global Accounts

A coordinated approach to managing the wide range of risks facing large, sophisticated businesses. It puts the power of our entire global organization at your side.

At ACE, we understand the challenges that complex, interconnected risks present for today’s large and multinational organizations. We have been providing globally coordinated, locally flexible insurance solutions for large organizations and their brokers for three decades.

ACE Global Accounts is a division that focuses our worldwide underwriting, service and claims capabilities exclusively on large organisations with complex risks.

From traditional Property & Casualty and Accident & Health risks to emerging threats related to environmental concerns, terrorism and political violence, ACE Global Accounts works in tandem with your broker to help manage your entire insurance program more efficiently, more transparently, and more cost effectively.

Brings a complete approach to your global business
Put the power of our global network at your side and makes it easy to connect with the resources you need
Provides a broad global offering and deep expertise in complex and emerging risks
Streamline your program management
Monitors legal and regulatory compliance issues around the world
Puts your entire program at your team's fingertips through ACE Worldview

Solutions where you are, wherever that may be

We have extensive operations in 54 countries and territories, and a network that spans over 180 countries – all performing under exacting measured and published service standards.

Enhanced service

Client relationship management: Easier for you

Our goal is to make managing your insurance program as easy as possible, and we structured the division that way. Our global, multidisciplinary network is dedicated to providing you, your team and your broker with comprehensive support in all areas of your program, at all times.

Claims relationship management: Coordinated, real time and responsive

Our claims relationship management for multinational companies is now coordinated by senior claims executives at home and abroad. It is staffed by seasoned claims professionals locally, and supported by consistent protocols and processes globally. When a claim occurs – wherever it occurs – we will manage it consistently and accurately, and we will resolve it efficiently.

Global service: Published standards, transparency and accountability

Our Global Accounts service team ensures timely and consistent administration of your program. With leading-edge technology and our expansive network, we manage globally and execute locally. We adhere to demanding performance and delivery standards, so your ACE experience will always be superior – and consistent – in terms of quality, accuracy and efficiency.

Legal and regulatory monitoring: Local knowledge drives compliance

With local experts around the world, we stay on top of evolving legal and regulatory conditions in real time, so you can always be aware of the requirements that affect your program, regardless of geography

ACE Worldview®: Powerful, comprehensive and transparent

ACE Worldview®, our unique and award-winning web-based platform, puts the status of your entire insurance program at your team’s fingertips – in real time. Your team can view program and claims updates, get copies of local policies and certificates, and even access the proprietary research tools our underwriters, account managers, claims teams and legal staff use every day. ACE Worldview® is the most powerful, effective and transparent tool of its kind in the industry, and it’s available exclusively to ACE clients and their brokers.