Skip Navigation

ACE UK Contact Information

In the UK ACE employs more than 1,100 people in 12 key cities serving the insurance needs of brokers, businesses and individuals. In order to ensure you are directed to the correct area as efficiently as possible please contact the  correct department as indicated below. 

General enquiries

E: cust.servuk@acegroupe.com

T: +44 745 901 5483

E: cust.servuk@acegroupe.com

T: +44 745 901 5483

E: cust.servuk@acegroupe.com

T: +44 745 901 5483

E: cust.servuk@acegroupe.com

T: +44 745 901 5483

Contact your broker in the first instance

 

General enquiries include 

Cancellation Change of address
Request for documents Change of bank details
Payment queries Cover enquiries
Complaints Deceased customer queries

 

To ensure the matter is handled as promptly as possible, please provide the following details:

Customer name Address / email / phone number
Policy number or card number Preferred contact method
Policy name Details of the enquiry

 

Supplier enquiries

If your company would like to become a supplier to ACE, please email EMEAProcurement@acegroupe.com with a company overview along with your contact details. A member of our Procurement team will be in touch.

 

ACE uses cookies to deliver superior functionality and to enhance your experience of our websites. Information about our cookie policy can be found here. Continued use of this site indicates that you accept this policy.