ACE UK Contact Information
In the UK ACE employs more than 1,100 people in 12 key cities serving the insurance needs of brokers, businesses and individuals. In order to ensure you are directed to the correct area as efficiently as possible please contact the correct department as indicated below.
General enquiries
![]() |
T: +44 745 901 5483 |
![]() |
T: +44 745 901 5483 |
![]() |
T: +44 745 901 5483 |
![]() |
T: +44 745 901 5483 |
![]() |
Contact your broker in the first instance |
General enquiries include
Cancellation | Change of address |
Request for documents | Change of bank details |
Payment queries | Cover enquiries |
Complaints | Deceased customer queries |
To ensure the matter is handled as promptly as possible, please provide the following details:
Customer name | Address / email / phone number |
Policy number or card number | Preferred contact method |
Policy name | Details of the enquiry |
Supplier enquiries
If your company would like to become a supplier to ACE, please email EMEAProcurement@acegroupe.com with a company overview along with your contact details. A member of our Procurement team will be in touch.